PRIVACY POLICY

Last Updated: April 14, 2026

At Upscale Nails & Spa, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our salon or use our services.

1. Information We Collect

We collect information that you voluntarily provide to us, including:

Contact Information: Name, phone number, and email address.

Appointment Details: Services requested, date/time of appointment, and preferred technician.

Payment Information: Transaction details (processed securely through our POS system).

2. How We Use Your Information

We use your information to provide a better experience, specifically:

To send automated appointment confirmations and reminders.

To send digital receipts after your payment is processed.

To send occasional promotional offers or birthday rewards (if you have opted in).

To improve our customer service and salon operations.

3. SMS Messaging & Consent

Customers may opt in to receive SMS messages from Upscale Nails & Spa through our online booking form or other explicit consent methods.

When booking an appointment online, customers are presented with an optional, unchecked consent checkbox to receive SMS messages, including appointment confirmations, reminders, and occasional promotional offers. Customers are not required to provide consent to complete a booking.

Consent to receive SMS messages is not a condition of purchase.

Message frequency varies. Msg & data rates may apply.

Customers may also opt in in-store by providing their phone number after being clearly informed that they may receive SMS messages and that they can opt out at any time.

Opt-Out: You can cancel the SMS service at any time by replying "STOP" to any message. After you send "STOP", you will receive a confirmation message that you have been unsubscribed.

Assistance: If you need help, reply "HELP" for more information.

4. Data Sharing & Security

No Mobile Information Sharing: We do not sell, rent, or share your mobile phone numbers or SMS consent information with third parties for their marketing purposes.

Service Providers: We may share data with trusted service providers (like our POS provider or SMS gateway like Alive5/Twilio) solely to perform the services mentioned above.

Security: We implement industry-standard security measures to protect your data from unauthorized access.

5. Your Rights

You have the right to:

Review the personal information we have on file for you.

Request that we update or delete your contact information from our system.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Upscale Nails & Spa

13691 COLORADO BLV SUITE 107, THORNTON, C0 80602

Phone number: (303) 452 0152